Talk to the people who run the decoder
A file that will not decode, an encoder version we do not list yet, bulk pricing, or an invoice question — send it over and a human will answer.
Email
[email protected]
Replies within 12 hours
Telegram
@decryptioncube
Fastest for urgent jobs
Decoding hours
24/7
The pipeline never sleeps
Never send us files you are not licensed to recover. We do not store anything you send here beyond answering you.
Before you write
My file failed to decode — do I lose the credit?
No. A file that cannot be decoded is refunded to your balance automatically, so there is nothing to ask us for. Write in only if you think it should have worked.
Do you support my ionCube version?
We decode ionCube v10 through v15, targeting PHP 5.6 to 8.4. The free demo answers this in seconds without an account — try it before writing.
Can you handle a whole project at once?
Yes. Upload a folder or a .zip and the tree is preserved all the way through to the download. For very large jobs, ask us about pricing.